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Structure Problem Solving Process
#1
[Image: z8SuS3bXBMOgErqeo-lzeTzteNikGALDQhrrfW8E...46-h708-no]
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#2
1. Describe the problem

- Is/Is Not Diagram
- Definition
- Time Line
- Input/Output Diagram
- Process of Usage Flow
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#3
2a. Identify Potential Causes:

- Cause & Effect Diagram
- Distinctions & Changes
- Failure Modes & Effect Analysis
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#4
2b. Collect, Organise, and Analyse Existing Data:

- Change Point Analysis
- Process Control Chart
- Pareto Analysis
- Box Plots
- Scatter Diagram
- Checksheet
- Capability Study
- Multi-Vari Chart
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#5
3. Compare Causes to the Facts

Contradiction Matrix
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#6
Collect Additional Data to Identify Root Cause(s):

- Characterisation Experiments
- Analysis of Means
- Statistical Comparisons
- Response Surfaces
- Component Swapping Study
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#7
5. Determine Corrective Actions:

- Corrective Action Plan
- Error Proofing
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#8
6. Validate, Implement, and Standarise Solution

- Implementation Plan
- Capability Study
- Process Control Chart
- Sampling Plan
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#9
Thanks Lynn.
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#10
But you didn't teach us how to use
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